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AB-5181 Family Games by Ray Todd (EB)
AB-5181 Family Games by Ray Todd (EB)
$2.25
FAQ
02/01/18 Information & Updates:

-- E-Check Checkout Process available for USA buyers. More info further down this FAQ.

-- SEPA & POLI Checkouts still coming for Europe & Australia/New Zealand. Unfortunately there have been major roadblocks. These systems ARE coming, unfortunately I just cannot say when... please stay tuned.

-- For orders over $50, I do have one other POPULAR online payment alternative available. However, I'm not at liberty to state in this FAQ.  If interested, please feel free to contact me via email.

Questions/comments... please feel free to email me greg@triplexbooks.com

PERSONAL NOTES: The loss of credit card processing has been devastating. CC sales were 95% of volume, so you can imagine what this loss has done. So, USA Buyers, please consider using the e-Check process. Also, don't forget the 10% discount for snail-mailing payments!


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Q: I'm not familiar with your e-Books.  Can you explain further?

A: My E-Books consist of AT LEAST two files... txt & jpg.  These files are not 'protected' in any way.  Notepad, Wordpad, MS Word, and a slew of others will open/read.  The .jpg file is an image file of the paperback cover.  The .txt is the actual story.  Again, ALL listed e-Books have at least these two files.

A select few e-Books have additional files. This is typically for illustrated books.  Usually there is a zip file containing these images and the .txt file has been annotated in such a manner so you'll know where each image appears in the actual book.  Some other e-Books may have a pdf file and at least one e-Book has a doc file.  Once again, none of these are proprietary.


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Q: Can you explain the pricing system for your e-Books?

A: The more you buy, the less you pay!!  Here's the breakdown:

Number Of E-Books       Price Per E-Books
01-09........................... $2.25Each (No Discount)
10-24........................... $2.15 Each
25-49........................... $2.00 Each
50-74........................... $1.90 Each
75-99........................... $1.80 Each
100-149....................... $1.70 Each
150-199....................... $1.50 Each
200++++..................... $1.30 Each

If you notice a problem with the automated discounts, please let me know.


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Q: Why can't I order just one e-Book?

A: TripleXBooks doesn't operate for free. Allowing 1 e-Book purchases make no economical sense. A $6 minimum order is now in place before customers can fully checkout. However, just 3 e-Books puts you over the threshold. I do not feel this is unreasonable.


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Q: What is the shipping price for hard-copy books?

A: For USA buyers, the price you see listed is the TOTAL price you pay. Nothing extra for shipping.  For NON-USA residents I do ask that you email me first before making hardcopy purchases. Unfortunately it does cost a bit more to ship outside the US borders and I simply cannot 'eat' this cost.  I will ship, but again... please contact me first.  I'll calculate shipping price for you and you can make up your mind if you wish to proceed or not.  No pressure.


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Q: What types of payment are accepted?

A: TripleXBooks currently accepts the following payments:

--
E-Check for USA customers. You'll see "GA Online Books" on your bank statement. E-Checks are NORMAL checks, just of the online variety. Simply fill out the required fields and continue. Downloads are immediately available!! Buyers will typically receive a phone call after initial e-Check purchase. Future orders by the same buyer will be randomly contacted. Here's the list of fields to be filled out when using e-Check.

    
NAME: Must match exactly as on file with your bank.
    
PHONE NUMBER: No dashes. Format of 5551234567.
    
ROUTING NUMBER: These are ALWAYS 9-Digit numbers.
    
ACCOUNT NUMBER: Between 8-17 digits. Leading zeros must be included.

--
BitCoin. I have my own BitCoin wallet. If you wish to utilize BitCoin, then please email me and I'll get you taken care of. If you need a site to look at, then try googling 'Coinbase'.

--Cash/Checks/Money-Orders. (10% Discount!!!) Payment address will be supplied upon checkout.

--SEPA & POLI Checkouts are in the works. (Europe, Australia, New Zealand)


--VENMO is also an option. It's similar to Paypal in that you need to have a linked bank account. For those familiar and wishing to utilize, please email me.

--Lastly, for orders over $50, I do have one other POPULAR online payment system available. However, I'm not able to mention here in this FAQ. If interested, please feel free to contact me via email.

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Q: Is the checkout process secure?

A: Yes!  I have COMODO Secure Checkout!! Other security measures are also in place. Additionally, TripleXBooks does not retain any bank data. If TripleXBooks gets hacked, there simply is not anything present for a thief to utilize.
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Q: Why doesn't TripleXBooks accept Visa/MC/Paypal/Etc.?

A: Unfortunately this was not TripleXBooks' decision to make. The 'Morality Police' at Visa/MC/Etc do not wish to sully their 'pristine' hands with my more adult materials. I could go on for hours about how unfair this all is, but I'd be wasting my time... and yours. Suffice to say, not a fan.

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Q: Do I have to create an account to download e-Books?

A: YES, an account is needed.  To be blunt, this avoids many problems... I won't bother boring you with the details.  Believe me though, it all works MUCH better this way.  Have no worries, as stated in my 'Privacy Policy', TripleXBooks will NEVER sell, share, or give away any of your personal information!!


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Q: How do I download my purchased e-Books?

A: Please follow these steps:

1. After payment submitted, ensure you are logged into your account.
2. Click the 'My Account' option in the upper right-ish.
3. Under 'My Orders', click on 'View the orders I have made.'
4. Click the appropriate order.  Please allow time to load all your items.
5. You should now be able to download from there... either individually or all at once... bottom link.

Note: If sending check/MO, then follow these steps after I've emailed you that I've received payment.


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Q: I'm having a problem with retrieving my downloads.  What now?

A: If you've not been able to download via the afore-mentioned steps.  DON'T WORRY!!  Use the 'Contact Us' link located at the bottom right of every page and send me a message.  Buyers ALWAYS get their products!!


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Q: I'd like to leave a review of e-Books I've read, but don't want people knowing who I am...

A: Don't worry... all reviews are completely anonymous!  I can obviously see who has posted what, but that's it.  The retail side will NOT display any user information at all... 100% anonymous.  I do not have any set of rules for posting.  If I do get a complaint, I'll check it out and take the appropriate steps.  I will periodically review postings, but do not anticipate many, if any, issues cropping up.


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Q: I've sent you an inquiry (or used the password recovery) and have not heard back.  Is there a problem?

A: I always respond to emails.  Unfortunately I've found that many times my responses get kicked back as undeliverable for one reason or other.  If that's the case, then I try to respond via my personal email account.  If still being kicked back, then I use my site messaging system to notify customers of the issue.

Other times messages do seem to go through, no notice that they could not be sent.  So, please check to see the email did not go into your trash or spam folders, and that you've not 'blocked' unknown emails... especially if you've used the password recovery option.  Again, I
ALWAYS respond to inquires/problems.

NOTE: Due to the massive amounts of SPAM/Scams/Etc that I've been receiving through my site email domain, I have had to implement "BoxTrapper".  Messages sent to me will initially get a reply sent back to sender asking to validate.  SO, please ensure you do not have my triplexbooks.com domain blocked. If you send a message and do not hear back, please check your trash/blocked-email folder.


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Q: Do you buy real books?

A: Sometimes. I typically trade e-Books for real books... good trade ratio. Occasionally I do purchase collections. Feel free to shoot me a message, maybe we can work out a deal beneficial to both of us. :)


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NOTE:  It is understood that the vast majority of the e-Books listed here (and elsewhere) are from since defunct publishing houses... and most likely are now orphaned copyrights.  With this many e-Books, it's obviously impossible to be 100% sure of them all.  If something here is in question, then please send a note.

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